Frequently Asked Questions

  • At JustGiftLa, we've got a little bit of everything! From personalised gift sets to unique, custom-made gift sets, we’ve got all your gifting needs covered with a special touch.

  • Super easy! Pick your gift set, then add a personal message or add special details. For extra custom magic, just reach out to us! We will make it happen for you.

  • You bet! Every gift sets from JustGiftLa comes with free, fabulous limited edition gift box that’s sure to wow.

  • We deliver all around Klang Valley! Order by 5pm (GMT +8) for same-day dispatch. Delivery times might vary a bit depending on where you are.

  • Absolutely! Once we send off your gift, we’ll give you a tracking number so you can follow its journey.

  • If there’s an issue with your order, no worries! Just contact us within the return period and we’ll sort out a return or exchange for you.

  • Browse our site/store, pick your faves and check out through our secure process. If you want something personalized, just contact us directly—we’d love to help!

  • We take credit/debit cards, online banking, and selected e-wallets. Easy peasy!

  • Yep, we sure do! We offer custom solutions for corporate and bulk gifts. Get in touch with us for a personalised consultation.

  • Of course! You can add a personal message to your gift during the ordering process. We'll make sure it's beautifully conveyed.

  • While we strive to meet specific delivery dates, we recommend placing your order in advance and specifying your desired delivery date during checkout.

  • We’ll make every effort to coordinate with the recipient to ensure a successful delivery. In case of absence, we’ll follow the instructions provided at the time of order or arrange for a redelivery.